Location: Shah Alam, Malaysia
Department:: Sales
Internal Ref No: MY-SALE-003
Employment Type: Full Time
Reports to: Country Manager

Job description

Pharmacy automation is transforming how hospitals and healthcare institutions across Malaysia manage medication dispensing, inventory, and patient safety — and Omni-Health is at the forefront.

We’re looking for a Business Development Specialist to drive growth across our pharmacy automation portfolio in Malaysia. You’ll own the full sales cycle — from identifying opportunities in hospitals and healthcare institutions through to closing deals — while working alongside product, operations, and technical teams across the region.

This is a solo contributor role within an established and growing team. You’ll have real autonomy, direct access to leadership, and the opportunity to shape how Omni-Health grows its footprint in the Malaysian healthcare market. If you’re energised by consultative selling, healthcare technology, and building something meaningful, this is the role.

What You’ll Do

• Drive pharmacy automation sales in Malaysia, meeting or exceeding annual revenue targets.
• Identify, develop, and convert new business opportunities across hospitals, clinics, and healthcare institutions — managing the full sales cycle from prospecting to contract closure.
• Develop and execute strategic sales plans aligned with company growth objectives.
• Present and demonstrate solutions to clinical, procurement, and executive-level audiences, translating technical capabilities into clear business value.
• Prepare and deliver professional proposals, quotations, and tender submissions, including participation in government procurement processes.
• Build and maintain strong, long-term relationships with key accounts and stakeholders.
• Work collaboratively with internal teams (product, operations, technical) to tailor solutions and ensure smooth handover from sale to delivery.
• Maintain accurate CRM records of pipeline, sales activities, and forecasts, and provide regular updates to the Country Manager.
• Analyse the competitive landscape and market trends to identify opportunities and inform strategy.
• Represent Omni-Health at industry events, exhibitions, and client demonstrations.

What You Bring

Requirements:

• Degree in Engineering, IT, Biomedical, or a related field.
• 3–4 years of B2B solution selling experience, with a demonstrated ability to manage the full sales cycle independently (prospecting, presenting, negotiating, closing).
• Strong presentation, communication, and negotiation skills — comfortable engaging clinical staff, procurement teams, and senior management.
• Proficiency in English (spoken and written) for internal communication, reporting, and documentation.
• Proficient with CRM tools and comfortable managing multiple concurrent opportunities.
• Comfortable using AI and digital productivity tools (e.g., Microsoft Copilot, ChatGPT) to support research, proposal development, and sales planning.
• Willingness to travel domestically as required.

Nice-to-have (ideal, not required):

• Experience selling into hospitals, clinics, or healthcare institutions.
• Experience with Malaysian government tender portals and procurement processes.
• Knowledge of pharmacy operations, medication management, or healthcare technology.
• Experience with Salesforce CRM.