Role Overview

This is a hands-on B2B solution sales role for someone who can build pipeline, open doors, present complex solutions clearly, and close deals. You do not need pharmacy automation experience — we can train the product knowledge — but you must bring strong solution-selling ability, commercial discipline, and the confidence to grow a territory independently.

We’re looking for a Business Development Specialist to drive growth across our pharmacy automation portfolio in Malaysia’s northern region. You’ll own the full sales cycle — from identifying opportunities in hospitals and healthcare institutions through to closing deals — while working alongside product, operations, and technical teams across the region.

This is a solo contributor role within an established and growing team. As Omni-Health’s first recruited role in Penang, you will have real autonomy, direct access to leadership, and the opportunity to help shape the company’s presence in the northern Malaysia market as we support significant growth plans over the next 18 months. If you’re energised by consultative selling, healthcare technology, and building something meaningful, this is the role.

What We Offer

• 2% commission on sales made.
• Additional incentives for meeting annual sales targets.
• Transport allowance, medical coverage, and monthly connectivity allowance.
• Product and market training — healthcare experience is not required.
• Autonomy to grow the northern Malaysia territory, help establish Omni-Health’s Penang presence, and contribute to the company’s significant growth plans.
• Opportunity to grow into a manager-level role as the business expands.

What You’ll Do

• Drive pharmacy automation sales in Malaysia’s northern region, meeting or exceeding annual revenue targets.
• Identify, develop, and convert new business opportunities across hospitals, clinics, and healthcare institutions — managing the full sales cycle from prospecting to contract closure.
• Develop and execute strategic sales plans aligned with company growth objectives.
• Present and demonstrate solutions to clinical, procurement, and executive-level audiences, translating technical capabilities into clear business value.
• Prepare and deliver professional proposals, quotations, and tender submissions, including participation in government procurement processes.
• Build and maintain strong, long-term relationships with key accounts and stakeholders.
• Work collaboratively with internal teams (product, operations, technical) to tailor solutions and ensure smooth handover from sale to delivery.
• Maintain accurate CRM records of pipeline, sales activities, and forecasts, and provide regular updates to the Country Manager.
• Analyse the competitive landscape and market trends to identify opportunities and inform strategy.
• Represent Omni-Health at industry events, exhibitions, and client demonstrations.

Requirements :

• Degree or diploma in Business, Engineering, IT, Biomedical, Healthcare, or a related field is preferred.
• Proven ability to prospect, build pipeline, present solutions, negotiate commercially, and close deals independently.
• 3–4 years of B2B solution sales experience, ideally selling complex products or services into business, healthcare, technology, equipment, software, industrial automation, or other technical environments.
• Strong presentation, communication, and negotiation skills — comfortable engaging clinical staff, procurement teams, and senior management.
• Proficiency in English (spoken and written) for internal communication, reporting, and documentation.
• Proficient with CRM tools and comfortable managing multiple concurrent opportunities.
• Comfortable using AI and digital productivity tools (e.g., Microsoft Copilot, ChatGPT) to support research, proposal development, and sales planning.
• Willingness to travel domestically as required, with a valid driving licence and own transport.

Nice-to-have (ideal, not required):

• Experience selling into hospitals, clinics, or healthcare institutions.
• Experience with Malaysian government tender portals and procurement processes.
• Knowledge of pharmacy operations, medication management, or healthcare technology.
• Experience with Salesforce CRM.